FAQ

Below are frequently asked questions about our company and Shisha rental.

  1. What is ShiSha Shu? ShiSha Shu is a company that specializes in renting out Shisha. We offer a wide selection of water pipes for smoking tobacco, as well as accessories for them. Our Shisha is of the highest quality, and each one is carefully prepared before being rented out.
  2. How can I book a Shisha? Reservations can be made by phone, email, or in-person at the ShiSha Shu company headquarters. To make a reservation, you will need to provide your name, email address, and phone number. After making a reservation, it will be confirmed by a ShiSha Shu employee.
  3. Do I need to be 18 years old to rent Shisha? Yes, Shisha rentals are only available to adults.
  4. Do you offer Shisha delivery? Yes, we offer delivery of Shisha exclusively to the location indicated by the customer. In such cases, delivery costs are included in the price and do not depend on the distance from the ShiSha Shu headquarters.
  5. How long can I rent Shisha for? The rental period is usually 12 hours. The client has the option of extending the rental period of Shisha by additional hours, provided that this is agreed upon with a ShiSha Shu employee..
  6. What forms of payment do you accept? We accept cash payments and bank transfers.
  7. Do I need to return Shisha on time? Yes, the client is responsible for picking up and returning Shisha on time and in an undamaged condition.
  8. Can I cancel my reservation? Yes, in the event of a cancellation, please notify ShiSha Shu at least 3 hours before the agreed-upon time. Otherwise, the client is obliged to pay 50% of the agreed-upon service costs by bank transfer or in cash at the ShiSha Shu headquarters.
  9. Do I need to make a prepayment? Yes, Shisha rental is payable in advance at the time of order pickup.
  10. Can I report Shisha malfunctions? Yes, the client is responsible for reporting any irregularities or malfunctions of Shisha to a ShiSha Shu employee and notifying them during the rental period.

We hope that the above information has answered most of the questions regarding our company and Shisha rental. If you have additional questions or concerns, please feel free to contact us by phone, email, or in-person at our headquarters. We will gladly answer all your questions and help you choose the best Shisha rental offer for you.